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For our Family of Home-Owners Impacted by the Coronavirus Disease (COVID-19)

Sun West is committed to providing assistance to our borrowers who have been impacted and are experiencing hardships due to the Coronavirus Disease(COVID-19).
For more information click below
If you were previously approved for a CARES Act Forbearance, please note that your Forbearance Plan may be expiring soon. Select one of the following options to be reviewed for further assistance
If your COVID related hardship is over and you are ready to resume paying your mortgage:
APPLY FOR PERMANENT ASSISTANCE

If your financial hardship is expected to continue beyond the term of the Forbearance Plan:
REQUEST A FORBEARANCE EXTENSION


Due to COVID-19 precautions our current hold times may be longer than usual. If your call is not urgent please email customerservice@swmc.com or visit our website at swmc.com to make a payment and view your account status. If you choose to leave a voicemail, please let us know a convenient time to reach you, and we will prioritize your preference. You may also choose to remain on hold.

Phone calls between you and any representatives of Sun West Mortgage Company, Inc. shall be recorded and monitored for quality assurance and training purposes.