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Current Turn Times



Current Turn Times

Program Name Loan Purpose Currently Underwriting files with complete submission received on Condition Resolution Funding
FHA 203B Purchase 12/24/2018 Same day to 24 Hours 24 Hours
Refinance 12/24/2018 Same day to 24 Hours 24 Hours
Conventional(Others) Purchase 12/24/2018 Same day to 24 Hours 24 Hours
Refinance 12/19/2018 Same day to 24 Hours 24 Hours
VA(Others) Purchase 12/24/2018 Same day to 24 Hours 24 Hours
Refinance 12/21/2018 Same day to 24 Hours 24 Hours
USDA Purchase 12/24/2018 Same day to 24 Hours 24 Hours
Refinance 12/24/2018 Same day to 24 Hours 24 Hours
FHA 203K Purchase 12/24/2018 Same day to 24 Hours 24 Hours
Refinance 12/24/2018 Same day to 24 Hours 24 Hours
FHA Streamline 12/24/2018 Same day to 24 Hours 24 Hours
VA IRRRL 12/24/2018 Same day to 24 Hours 24 Hours
HECM 12/24/2018 Same day to 24 Hours 24 Hours
FHA(Manual Underwrite) 12/24/2018 Same day to 24 Hours 24 Hours
Conventional 7-10 Financed Properties 12/24/2018 Same day to 24 Hours 24 Hours
VA(Manual Underwrite) 12/24/2018 Same day to 24 Hours 24 Hours
Non Conforming 12/17/2018 24 - 48 Hours 24 Hours



Servicing Calls Response Time

Average response time last business day 33
Shortest response time last business day 10
% of calls responded within 10 secs 80.34%